Frequently Asked Questions
WsHEN WILL MY ORDER SHIP?
WHERE DO YOU SHIP?
We ship to the United States, Puerto Rico and U.S. PO Boxes (standard shipping only). Please contact us if you live in a location that we do not currently ship to. In certain situations, we may be able to accommodate your request.
HOW WILL MY ORDER SHIP AND HOW CAN I TRACK IT?
Packages are sent via USPS or UPS. You will always receive a tracking number via email once your order leaves our facility.
HOW CAN I PAY FOR MY ORDER?
We accept all major credit cards, Apple Pay and PayPal.
HOW ARE TAXES CALCULATED?
Taxes are calculated at checkout. Sales tax is currently only charged to orders placed in and shipped to the great States of New York and New Jersey.
I NEED TO CHANGE SOMETHING ON MY ORDER. HOW CAN I DO THAT?
WHAT IS YOUR RETURN/EXCHANGE POLICY?
HOW DO I CARE FOR MY PRODUCTS?
Our jewelry is of a very high quality, but to make sure it lasts even longer, keep your jewelry dry and away from harsh chemicals, water, and perfumes. It is also very important to store your jewelry carefully in order to minimize damage to the polish and handwork that many of our pieces contain.
CAN I PURCHASE MERCHANDISE IN BULK?